Q- What payment methods can I use?
Kashmir Handmade accepts the following methods of payment for purchases:
Visa, Mastercard, Discover, PayPal, American Express, Personal Checks, Apple pay
For personal checks, your order will be shipped only after encashment of the payment.
Q- When will my order ship?
Kashmir Handmade endeavors to ship purchases within 72 hours of receiving your order. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.
Q- Can I cancel my order?
Yes, you can cancel your order any time before its shipment. You can contact us at info@Kashmirhandmade.com or call us at +1-202-792-7675 for further help.
Q-What if I need help making a selection? Do you have a personal shopping service?
Sure. We will glad be to help you out. We can help you find the perfect gift, provide you with product information and answer any questions you may have. Please Feel free to email us at info@Kashmirhandmade.com or call us at +1-202-792-7675
Q- What about the refund in case of canceled order?
You will get 100% refund of your paid amount when you cancel your order. We cannot cancel order if it is shipped from our location.
Q- What are the shipping rates?
Shipping rates are calculated according to the purchase value of your order. Sometimes we offer free shipping promotions whereby the shipping rates change.
Q- Do you ship outside the United States?
Our online store can process orders placed from or shipped to locations around the world. Customers outside the US who are not able to place order online can send us an email at info@Kashmirhandmade.com with Product SKU#. We will get back to you within 48 hrs with the shipping rate and any other details requested.
Q- By which carrier will my order be shipped?
We ship via USPS, FedEx and UPS
Q- When will my order be delivered?
Q-when will the out of stock items be back in stocks
Since the majority of our collection is handmade, most pieces are unique. If the product is listed as out of stock, it may end up being acquired by another customer or the product is not available in our art gallary at the moment. Such replacements can take up to 45 working days. You can contact us if you have a specific application.
Q - Can we order bulk gifts option
Yes, we can customize gift order for you
Q -Do you craft customized orders
Yes our Artisans does make Customized order. just drop us an email to let us know what you are looking for
Q-How can I contact Kashmir Handmade?
For general Information : info@Kashmirhandmade.com
Contact Phone : +1-202-792-7675